LocalJuly 2, 2024

Small Business of the Day: Conversations with Shahe Koulloukian of Mazvo Car Care Center

Local Stories

Small Business of the Day: Conversations with Candance Klier of Candance Marie Photography

Artist of the Day: Jordan Lester

Today’s Small Business of the Day features an interview with Shahe Koulloukian. Please find our conversation below.

Thanks so much for joining us today. We’re excited for our readers to learn more about Mazvo Car Care Center. Kick things off for us – what should they know?
At Mazvo Car Care, we take great pleasure in offering superior automotive maintenance and repair services that go far beyond servicing cars. We view ourselves as being part of our customers’ journeys by ensuring their cars operate not just smoothly but flourish as well. Our method combines conventional expertise with personalized care; every customer feels like part of the Mazvo family!

What sets us apart is our boutique approach to vehicle repair. We give each client our undivided care, time, and consideration as though they were our only client; no worry or inquiry goes unanswered – unlike some mechanics who just ignore problems instead of searching out solutions while simultaneously providing education on them.

At Mazvo, our dedication to transparency and education is of utmost importance. We believe in arming our clients with information regarding their automobiles so they can make educated decisions when making repairs themselves. This empowerment extends far beyond one visit when our customers leave Mazvo with not just repaired automobiles but also knowledge and confidence to be their own first line of defense when it comes to protecting the health of their automobiles.

Furthermore, using lessons from our book, “Car Confidential,” we broaden our knowledge and enthusiasm for vehicle maintenance beyond the garage. This book represents our concept of responsible auto ownership and maintenance by offering readers practical guidance, industry secrets, and a greater knowledge of how to keep and enjoy their vehicles. Mazvo Auto Maintenance’s unique holistic approach to maintenance services and customer education make them so popular among residents in our neighborhood.

What is the most important lesson you’ve learned building your business that you can share with those just starting out in their entrepreneurial journey?
This is an excellent question, and the solution is much easy than most people realize. First and foremost, remember that owning a business is a marathon, not a sprint; nothing occurs overnight. Second, regardless of how long you’ve been in business, approach each day as if it were your first grand opening day, with the same happy and enthusiastic attitude. Third, be mindful to approach every client with empathy. The remainder of your company’s growth will naturally occur.