Today we’d like to introduce you to Mailin Godoy.
Hi Mailin, can you start by introducing yourself? We’d love to learn more about how you got to where you are today?
Our Virtual Team LLC was founded in 2019 with the goal of helping business owners get the support they need to manage their day-to-day operations and focus on growing their businesses.
Over the years, OVT has grown from that initial vision into a team that provides dedicated virtual assistance and operational support to businesses across the United States. As we grew, we realized that businesses needed more than someone to simply complete administrative tasks. They needed reliable people who understood their industry, could learn their systems, and become a true extension of their team.
Today, we support businesses in industries such as real estate, mortgage, insurance, and property management, among others. Our services have also evolved to include CRM management, lead follow-ups, transaction coordination, client communication, and other day-to-day operational needs.
Being part of OVT has allowed me to see how much goes into building strong relationships with both clients and team members. From my role in Human Resources and my involvement in daily operations, I’ve seen how important it is to create the right connections, provide consistent support, and help people grow together. What started as a vision to help businesses has grown into a company focused on building long-term relationships, creating opportunities, and making business ownership a little easier for the people we support.
Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?
No, it hasn’t always been a smooth road. Like any growing business, OVT has faced challenges along the way.
I’ve had the opportunity to witness much of that journey firsthand. Andy, my dad and the CEO of Our Virtual Team LLC, started building the company in 2019, and I saw how challenging those early stages could be. It wasn’t easy. Building a business from the ground up takes a lot of hard work, patience, sacrifice, and determination. I saw the effort he put into growing the company, finding clients, building a team, and figuring things out along the way. Watching that process gave me a much deeper appreciation for what it takes to run a business.
As the company grew, new challenges came with it. One of the biggest has been building trust with business owners who are used to handling everything themselves. Delegating important responsibilities can be difficult, especially when those tasks involve client relationships or daily operations.
Another challenge has been finding the right match between each client and the team member supporting them. Every business has different needs, systems, and ways of working, so understanding those differences and providing the right training and communication takes time and effort.
Being able to witness OVT’s journey has taught me that growth is not always easy or linear. It requires adaptability, consistency, and the willingness to keep learning. I think one of the most important lessons I’ve learned is that building a successful business isn’t just about getting more clients; it’s about building strong relationships, creating reliable systems, and having the right people working together toward the same goal.
Thanks for sharing that. So, maybe next you can tell us a bit more about your work?
I work in Human Resources at Our Virtual Team LLC, where I’m also involved in daily operations and client relationships. My role focuses on supporting our team, coordinating day-to-day activities, building strong relationships with clients, and making sure our assistants have the guidance and resources they need to succeed.
I specialize in people management, team coordination, and communication. I enjoy understanding each client’s needs, helping find the right person for their business, and creating an environment where team members feel supported and can grow professionally.
What I’m most proud of is being part of a company that creates opportunities for people while helping businesses grow. I believe that behind every successful working relationship, there needs to be trust, communication, and a genuine understanding of people’s needs.
What sets OVT apart is that we offer more than virtual assistance. We provide a structured team, ongoing support, and professionals who take the time to understand each client’s business and industry.
What were you like growing up?
Growing up, I was fortunate to have parents who encouraged me to stay open-minded, look for opportunities, and never stop learning. I also had the experience of living in the United States for a while with my parents, which exposed me to a different culture and helped me develop an open perspective on life.
My mom taught me the importance of being independent and self-sufficient, while my dad taught me the value of hard work, dedication, and understanding that achieving your goals takes effort and consistency. Watching both of them pursue opportunities and work toward what they wanted had a big influence on the way I see life today.
I’m naturally curious and have always enjoyed learning about people and understanding what makes them who they are. That’s one of the reasons I’m currently studying for a degree in Psychology, as well as Therapeutic Support. I’m genuinely passionate about psychology and human behavior. I also love reading and drawing, which allow me to explore my interests and express my creative side.
Looking back, I think growing up with those values and experiences helped shape me into someone who values independence, personal growth, adaptability, and meaningful connections with others.
Pricing:
- Starting at $9.50 per hour.
Contact Info:
- Website: https://ourvirtualteam.com/
- Instagram: https://www.instagram.com/ourvirtualteam/
- Facebook: https://www.facebook.com/OurVirtualTeam
