Today we’d like to introduce you to Jason Kelly.
Hi Jason, thanks for sharing your story with us. To start, maybe you can tell our readers some of your backstory.
Well, it’s been a very interesting journey here in the Valley. I grew up in Chandler as a child and never would have thought that the sacrifices my mom made as a single construction secretary in order to buy my brother and me that first 1989 486DX Pentium computer would turn out to be my technological foundation.
My journey as a lifelong Phoenician began at Desert Vista High School in Ahwatukee. I was a boundary transfer who had travel approval so I could live in Chandler and play football at a Phoenix high school, where we ultimately won a state championship in the 5A division. I started varsity for three years, and as much as I’ve lived my life trying not to become an Al Bundy, I do recognize that being run to death in the Phoenix, Arizona heat for four years straight by some of the most demanding coaches in the history of the state still reverberates in my ability to work within a team mindset and offers me the discipline necessary to complete those 18-hour days.
I know some people kind of think that’s not real, but if you look at the overwhelming number of CEOs in this country, the majority have played football or come from the military. That’s pretty much the most I’ve ever talked about how high school football influenced my life—this is the first time I’ve reflected on what it actually taught me.
I turned down a football scholarship to a smaller school in Nebraska to pursue a passion and career in commercial photography. After that, I dropped out of a few other colleges. Ultimately, like many people, my ideas of moving to New York and becoming a poor starving artist on the come-up were sidetracked by partying on Mill Avenue and Old Town Scottsdale.
So yeah, I turned to an unlikely place with what I thought was the least amount of responsibility for the biggest amount of money. Now, mind you, this was 20 years ago, so you know, $41,000 a year plus bonus with no college degree was actually a big deal. Who knew you could make $65,000 being an overnight manager at QuikTrip?
So that’s what I did. And ironically, 20 years ago they didn’t have the upgraded systems they have today. I used to operate in a store that didn’t have all the modern upgrades. I used to have to operate two registers at the same time. That’s when I learned to become ambidextrous, which is also kind of a hobby of mine—making sure I can do everything with my left hand that I can do with my right hand.
It sounds silly, I know, but watching someone take money, keep transactions together in their head, and offer change at the same time from two different registers was a unique skill. That got me promoted at QuikTrip to a trainer very quickly.
Ultimately, I woke up one day and said, “Working in a gas station is not where I want to be.”
So I set out to start a career in healthcare recruiting, and I was given a chance in Scottsdale by leaders in the industry who recognized that I was a smart person who could type nearly 95 words per minute and had the gift of gab.
After excelling in that industry for almost a decade at a few employers—some of which are the largest in the U.S.—I started getting asked to help with small things like figuring out work Google accounts, correcting little website errors, troubleshooting email problems or Microsoft Exchange server issues, or whatever. Because yes, I knew even back then, in the early 2000s, that it didn’t matter what you know—it matters how well you can find the information and how quickly you can put that information to good use.
So in 2016, my mom basically came to me and said, “I really would like a part-time job, and I don’t want to have to work anymore. Can you find us something to do?” So I said, “You know what, I don’t want to work for anyone either, so yeah, let’s try to sell purses.”
I spent weeks at the Phoenix library learning how to build WordPress websites. We launched our first website: It’s Kind of a Bag Deal—a play on words that my mom came up with. It was kind of funny. We knew nothing about business, but the website was good.
It turns out, though, that the purse industry is a cutthroat business with a lot of returns from finicky customers. We decided to shut it down.
What I did learn from that was everything on the Facebook side, the ad side, and the website side. I decided to open up my own company, and my mom was very supportive of that. She knew it would require some help.
So as much as I’d like to tell the story that I’m 100% self-made, I have to be honest: if my mom didn’t give me that extra room rent-free for the first few years of this business’s life, I’m not sure I would’ve made it.
And because of her generosity and tolerance, like many people who succeed, when I get a win, I thank God and I thank my mom—because Lord knows both have been looking out for me.
During that time, I was calling every contractor in Arizona that would listen to a guy with one website as a portfolio. I spent 35 hours a week cold-calling and emailing Arizona companies just to get one or two clients a month at $150. All I had to do was keep track of my time and share the metrics with my mom so she could justify having her adult son live rent-free.
Slowly things progressed, and I got my first co-working office—the size of a small closet—in downtown Phoenix.
In 2021, I eventually got my first big break with a larger organization here in the state that builds all of the bus terminals, shelters, benches, and other things across the Southwestern United States. They have four different companies under their umbrella, and they hired me for all of them. We built four simple but highly effective websites. I also provided the company with all of their corporate photography and videography.
Since then, it’s been a fast-paced, escalating ride with a few minor stumbles along the way—just growing pains as I learned how to operate a professional organization on the fly with no formal education, other than what I’ve learned from speaking with 10,000 contractors in Arizona who I’m now on a first-name basis with.
Today, Phoenix AZ Ad Agency is a proud member of the Greater Phoenix Chamber of Commerce, a member of Visit Phoenix, Go Local Arizona, and Arizona First. We’re a founding member of the Midtown Business Alliance, which supports over 2,000 businesses from I-10 to Camelback and from 16th Street to 16th Avenue.
We have maintained a 5-star service record since our company’s inception and garner over 200 five-star reviews from real clients.
The success of Phoenix AZ Ad Agency—and the work we’ve done on nearly 1,200 projects for over 300 clients—has allowed me to grow a team of four employees, with plans to grow further.
I’ve also opened a second business called Imaginary Defense, a bulletproof clothing and backpack showroom. We serve serious individuals who travel abroad or work in hazardous situations, parents who want to protect their kids in today’s environment, and law enforcement and rangemasters who rely on our products to return home safely.
Our humble showroom, located in Midtown Phoenix, features a wide range of accessories, bags, backpacks, hoodies, vests, shirts, jackets, and other items for those who need them. You can book an appointment at imaginarydefense.com.
I didn’t open this company because I’m one of those “rah-rah Second Amendment or die” people. I opened it because we live in a country with more guns than citizens, and the areas that used to feel safe just don’t anymore. I refuse to live in a delusional reality where we only talk about solutions after something terrible happens. A hoodie that stops bullets lets me breathe a little easier when I go out at night.
I know it sounds macabre, but this is the world we live in.
That said, the ad agency is—and always will be—my main focus. The personal attention we give our client companies is what sets us apart. That’s why we’re one of the highest-rated agencies in Arizona and consistently appear on best-of lists for Phoenix all over the internet.
Every client of ours will give you a reference because I care about the hard-earned money people give us—because I’ve had $0 to my name and understand the value of a dollar. So when someone gives me thousands on a project, I don’t hesitate to lose sleep making sure they’re glad they did.
That’s probably why we’ve been nominated two years in a row for the BBB Torch Award for Small Business Ethics.
Along the way, I’ve become a board member of three separate charities, including Struggle Made Us, which operates Struggle University, a mentorship organization for kids left behind by incarceration, suicide, or violence.
I’m also the Chief Marketing Officer for All Things for the Kingdom, a faith-based nonprofit working to eradicate wanton hunger due to homelessness in Indiana.
And if you’ve noticed those rose-colored streetlights lining the streets in Midtown Phoenix, along with the 8-foot banners advertising local businesses—I designed most of them. We worked with over 60 Midtown businesses and placed their ideas and imagery, logos, and messaging on the banners, which will hang along Central Avenue for the remainder of 2025.
In collaboration with the Midtown Neighborhood Association, that was my first contribution to a City of Phoenix beautification project. Due to my agency’s involvement with charities nationwide, Phoenix AZ Ad Agency is now a BBB4Good-designated company.
And finally, throughout my life, I’ve had a fascination with Vespa and Lambretta scooters. Even though they’re the butt of a lot of jokes, the truth is most of the world gets around on two wheels. We’re seeing a resurgence here—people are realizing they don’t need a car or a truck. They need something that gets 90 miles to the gallon or recharges, and gets them that 2 to 3 miles from home to work or school for a few grand.
Once I could afford the dream scooter I always wanted—a 300 GTS SuperTech with custom paint that can hit 80 MPH on 12-inch wheels—I started a club. Turns out, I’m not alone. Others like me see scooters as a little reward for their success. People without ego, who don’t care to show off.
So I started The Greater Phoenix Scooter Club, Inc., a 501(c)(3). On our very first ride, we decided we were going to incorporate as a charity in order to support Arizona foster kids. Our mission is to collect sufficient quality clothing to bolster support for the 13,000 foster children in the state.
To date, we’ve put clothes on thousands of kids’ backs and provided thousands of toys, items, and games for birthdays and holidays.
Above all else, it’s those contributions—what we’ve done for Arizona’s most vulnerable—that I’m most thankful to God for.
And I’m damn proud of that.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
I would say the biggest obstacles have been just teaching myself the business and understanding what I was capable of—and what I was not capable of. There’s something you learn in photography, and it’s the “when not to press the shutter button” principle. Because otherwise, you end up spending a whole bunch of time editing photos that weren’t well-framed or well-thought-out to begin with. So knowing when to hit the shutter, and when not to, is a big deal. That’s the same kind of thing I learned as I progressed in the industry.
There was a sports team I went after back in 2021. At the time, I was growing quickly, and I thought, “Oh yes, I have an ad agency, and I can pitch sports teams now.” It turns out, that’s not the case. I kind of got laughed out of the room when I put in a bid for the marketing of this professional team at around $75,000—and the closest competitor to me, someone with experience and a full team, had put in a quote closer to $450,000, which was actually in line with what the organization was expecting.
That moment really sidetracked my ideas about growing the company. I realized that to go after deals like that, you have to have a team. It cannot just be you.
Today, ironically, with AI, you can go after those kinds of deals as a single-person agency. But we’re still growing and working with small businesses. I’d say that moment was a big hurdle and a big lesson for me—it became kind of a joke for a little bit, honestly.
Another challenge has been dealing with landlords and tenancy. I’ve had a number of offices throughout the Phoenix area, and I came to realize that co-working spaces are more for the movies. Very rarely is it actually beneficial for a serious business to be in a party-type atmosphere—where people are drinking in the breakroom and there’s a keg on tap.
It was hard for me to find a place that felt right—where there were real companies focused on their work and not just people hanging around trying to say they have an office.
Especially in Phoenix, where landlords are more likely to take a loss on their taxes than lower the rent on vacant spaces, finding the right office has been one of the biggest challenges over the last four years.
That said, we’ve now been in our Midtown office for two years, and we’re really happy with it—although we might be headed back downtown next year depending on the availability of a few spaces that are set to open, which would be perfect for our expansion.
I’d say another big challenge has been hiring. And I mean this with the utmost respect—but I’ve noticed a significant shift in work culture among younger professionals. I know I’m 43, and I don’t want to sound like one of those “Hey, kids, get off my lawn” people, but the reality is that we’ve consistently tried to hire younger talent, and it’s been difficult to find individuals who prioritize punctuality and value a strong opportunity.
I used to listen to my clients, back when I wasn’t hiring yet, and I’d hear them talk like this—and I’d think, “Oh, here’s just another 65-year-old guy who doesn’t get it.” But now that I’m in that position, I see where they were coming from. It’s a real challenge.
To be fair, this isn’t about every young person—I’ve met some phenomenal individuals who work hard and care deeply. But broadly speaking, there’s been a cultural shift. It feels like the sense of accountability and teamwork isn’t as consistent as it once was.
I would say that’s the biggest struggle most employers have right now: finding good, young talent that understands the value of hard work and dedication to a job. It’s something that the internet and social media seem to have complicated. There’s a lot of pressure to achieve instant success, and that expectation has changed the workplace dynamic.
And it’s not just me. I know this is a real thing affecting companies across the U.S. Everyone’s in a hiring crunch. There’s a lack of qualified, dedicated individuals across many industries—and that’s something we all have to work through together.
Thanks for sharing that. So, maybe next you can tell us a bit more about your work?
I would say I’m kind of an artist at heart. I was a photographer throughout high school and college, and then I kind of forgot that I even knew how to use a camera for 10 years. When cell phone cameras started getting better, I began obsessively taking photos of all the places I’d go. I travel every now and then, and I usually come home with a few thousand photos of the area.
I once went on a walking tour of Seattle over the course of four days and photographed nearly every building downtown—up and down the hills and all along the shoreline there in the little bay. I actually have one of the highest-viewed photo-based Google Maps accounts in Arizona, with nearly 10 million views on my photography from around the state and country. I think that’s a little-known fact about me. A lot of people don’t realize that my photos are seen that often.
I’m a Level 8 reviewer on Google, which is kind of sad if you think about how much time I’ve put into advertising the Phoenix area. I’ve submitted thousands and thousands of photographs, over a thousand reviews, and more than a thousand videos—over 10 million views total on my photos.
So there’s that. But on the other side of things, I think my passion for coming up with creative solutions, advertisement ideas, and marketing strategies is really where I thrive too. I’m just now finally able to breathe comfortably with the company’s revenue and get back to expressing myself as an individual—instead of just hiding behind my agency desk.
As for my work with the company, we’re known for our custom WordPress websites. We consistently come out on top as one of the highest-rated small website design agencies in the state. We now sport twenty Clutch five-star reviews, one hundred and twenty-five Google five-star reviews, and over sixty BBB five-star reviews.
The website design is usually the first thing that we make sure is up to par when we work with clients. I won’t work with a client who has a subpar foundation. We will always suggest to build it up. And if they’re not interested, then we turn it down, because I’m telling you right now: if you don’t have a solid website, and you’re still running on that AOL email address, and your Facebook is your personal page with your personal opinions about politics on it, and your Google listing isn’t completely filled out—you will lose a lot of money trying to advertise that type of company in that state.
Unfortunately, there are what I consider criminals in my industry who will just take your ad management dollars and care less whether your campaign is a success or not. We’ve written extensively on our website blog about the scams that hit small businesses in the website design and marketing areas.
In terms of successes, I would say I’m really proud of an advertising campaign I put together for Great Hearts charter schools. We took their online registrations from four registrations a day to over eighty. There are some big wins here and there with service agencies all around the country.
The fifteen percent discount for law enforcement and veterans has also provided me an opportunity to work with some of the best veteran-owned businesses in the area. A number of service-disabled veterans rely on my company for marketing guidance and service. Serving those who have sacrificed their health for their country has its own altruistic rewards.
What does success mean to you?
Honestly, that’s a tough one—but I think I’ve figured it out. I don’t really view myself as “successful” right now. Just like everybody else, I’m six months away from disaster, right? So I can’t really say, “Oh, there’s a level of success I’ve attained.”
What I can say is that my mom is proud of where I’m at. There are people in the community—especially those who serve the most vulnerable—who depend on me and my efforts to ensure that necessary items are there for those in need. And every day, while I make those efforts, I thank God that He is still smiling upon me and providing me with what truly feels like a fantasy life compared to the majority of people on this planet.
I believe a humble attitude—despite receiving what could be considered lavish blessings—and a mindset centered on service to others are both signals and signs of real success.
But ultimately, I think the most important sign of success is knowing how many others rely on your character for their well-being.
Pricing:
- Website Design and Photography/Videography 5995
- SEO Overhaul and Ongoing Service 995/month
- Directory Listing and Voice Directory Optimizations 150/month
- Bulletproof IIIA Backpacks 249
- Bulletproof Hoodies and Clothing 450 and Up
Contact Info:
- Website: https://phoenixazadagency.com
- Instagram: https://instagram.com/phoenixazadagency
- Facebook: https://facebook.com/phoenixazadagency
- LinkedIn: https://www.linkedin.com/in/mrkelly14/
- Youtube: https://www.youtube.com/@PhoenixAZAdAgency
- Other: https://www.imaginarydefense.com









Image Credits
Jason Kelly
