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Meet Vicky Castillo | MSN, RN, CNE / Founder/Owner FACETS Healthcare Training

Today we’re excited to introduce you to Vicky Castillo. Vicky is an MSN, RN, CNE / Founder/Owner FACETS Healthcare Training and is also a content partner. Content partners help Voyage in so many ways from spreading the word about the work that we do, sponsoring our mission and collaborating with us on content like this.

In 2008, Edwviges “Vicky” Castillo founded FACETS Healthcare Training, LLC in Phoenix, Arizona. Though her legal name is Edwviges, she laughingly says she goes by Vicky because her name is so difficult to pronounce and only her mother and grandmother call her by her given name. Vicky considers herself an Arizona native, only living two years in Nevada. She completed her entire education in Arizona. From grade school in west Phoenix, moving on to graduate in 1981 from historical Phoenix Union High School with High Distinction. In 1986 she obtained her associates degree in nursing from Phoenix College and in 2005 completed her bachelor’s degree in Global Management and Leadership from Arizona State University earning a Cum Laude designation. She earned a Master of Science in Nursing Education in 2013 from University of Phoenix. Vicky’s 34+ years of nursing practice have taken her on a most extraordinary journey of touching many lives and in turn, being equally rewarded. Her practice experiences include medical/surgical nursing at the then Good Samaritan Hospital in Phoenix, home health care, public health nursing, correctional nurse, director of TB Control, hospice care, ADN/LPN nursing instructor, RN Test Observer, and CNA educator. Each practice area contributed profoundly to her professional and personal tapestry, but the most rewarding work areas have been as a hospice nurse and as an educator. Vicky is also greatly blessed with two exceptional son’s whom she says if she had to make a list of the qualities she would want in her sons, they would be exactly who they are. She enjoys traveling, exercise, gardening with her husband, and cooking for her sons, husband, and friends!

Check out our conversation with Vicky below.

What is FACETS Healthcare Training?
FACETS Healthcare Training is a nursing assistant certification preparation resource used by students and educators throughout the U.S.A. and the three U.S. territories of Guam, Northern Mariana Islands, and U.S. Virgin Islands. The test preparation materials are state-specific which sets FACETS apart from any other nursing assistant test prep resource. FACETS is headquartered in Phoenix, Arizona, U.S.A.

Is there anything else we should know about you?
FACETS content overview:
• Over 1,500 questions in our test banks
• State specific skills videos for Pearson VUE, Prometric, and Headmaster (AZ, NV, WI) including listed supplies, notes/tips, and skills steps • Skills Test Bank following each skills video
• Math test bank
• Case Studies
• Lesson Plan with corresponding quizzes
• Handouts
• Mock skills sheets
• Webinars
• Tracking of student study time using FACETS for schools that purchase student access codes

• Soon to launch a student careers section
•And so much more !! We are constantly adding content to our platform, so watch for updates!

What challenges have you experienced in starting your business?
There have been multiple challenges. First, since FACETS is a niche service, there were little resources, organizations, or content to use as a model or samples. So we created FACETS literally from the ground up always making sure we created value and affordability for our users. The second challenge was finding capital to start the business. I used a combination of my personal finances, loans, and sweat equity to launch. Several of my FACETS team member also invested sweat equity when they realized the potential business opportunity – several remain with me to this day and my IT Director, Eric Barber is now co-owner. Another challenge is letting people know we exist, what we do, and how we can help. In other words, promoting, marketing, and advertising was and continues a challenge.

How has FACETS helped people?
The COVID pandemic has underscored the essential role and the critical shortage of certified nursing assistants/certified nurse aides (CNA) in the workplace. FACETS is committed to reducing the CNA critical shortage by helping nursing assistants pass the certification test the first time and filling CNA jobs. Our mission statement: to help nursing assistants pass the certification test the first time!

Thank you so much again for sharing all of this with us. Before we go, can you share with our readers how they can connect with you, learn more or show support?
Facebook: facetshealthcarellc
Instagram: facetshealth
LinkedIn: Vicky Castillo MSNed, RN, CNE 
YouTube: FACETS Healthcare Training, LLC

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