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Meet Serena Hernandez of Touch and Glow Med Spa

Today we’d like to introduce you to Serena Hernandez.

Hi Serena, we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today?
My name is Serena Hernandez. I am a Licensed Aesthetician and Certified Laser Tech at Touch and Glow Med Spa in Glendale, AZ. I entered the Aesthetic industry simply by just trying to help my parents when I heard they were making an Instagram for their new business. Haha. I wasn’t a fan of their recycled, low-quality posts and immediately stepped in to design all of the business content on apps like Canva. I really enjoyed it because that’s all I found myself doing from there. It never felt like a chore to me. While creating custom content, I was always educating myself on skincare & cosmetic treatments, so I decided to become legit and my esthetician license. I was my first real client as I learned how to take care of my skin and cleared my face from a cystic, hormonal breakout. I believe being transparent with my skincare journey has allowed others to feel like they can trust me with theirs. Yes, there’s a lot to know in the skincare industry, like ingredients and the next best treatment, but it’s more important that you know how to treat people. I know my regular clients gravitate towards that and appreciate my passion for everything I do. There’s no secret to our success. We show up daily, treat people fairly, and do everything we can to provide a high-quality experience. Passion is the key.

I’m sure you wouldn’t say it’s been obstacle-free, but so far would you say the journey has been fairly smooth?
This journey has had its struggles, but for the most part has been very good to me. My biggest challenge has been learning to balance motherhood & work. I love being a mom, but I also love my job. It’s difficult to carry so many responsibilities, but it’s more important for me to show my daughter she’s just as capable. Going on 4 years as an esthetician and I can definitely say the blessings overwhelm the hardships.

We’ve been impressed with Touch and Glow Med Spa, but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
Touch and Glow Med Spa is a family-owned business started by my parents, Wendy & Leo Beltran. They have been in the medical industry for over 10 years and decided to apply their passion for aesthetics to open up their medical spa. We are proud to offer a variety of treatments, including cosmetic injectables, advanced facial & body treatments, spray tans, and lash & brow services. Our goal is to enhance your natural features and boost your confidence. Our medical spa takes pride in offering the most efficient and safest treatments. There’s no sales pressure to buy things you don’t need. We encourage a gentle approach to keep clients comfortable and happy. Clients love our results but return for the family-oriented and easy-going environment.

Have you learned any interesting or important lessons due to the Covid-19 Crisis?
I realized the importance of being able to adapt when your business needs you to. I launched our online store to ship products and facial kits directly to clients when we were shut down. My own experiences stressed the importance of prioritizing my health to be able to provide for my family while I can. It’s a blessing to be healthy and have a functioning body. I’m really big on practicing gratitude. You can have it all, and it can be gone tomorrow. I do my best not to take anything for granted.

Pricing:

  • Signature Facial $69
  • Dermaplaning + Jelly Mask $69
  • Fire & Ice Facial $99
  • Skinfusion Hydradermabrasion $199
  • Skin Pen Microneedling $300

Contact Info:

Image Credits
Zara Photography April Gallardo

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