Today we’d like to introduce you to Roger and Andy Sweis.
A love for cigars runs deep in the veins of Cedar Room Fine Cigars & Lounge owners Andy and Roger. 14-year veterans of the cigar industry, they have continued a long history of the family trade, which their father started after spending more than 30 years in the liquor and tobacco retail business. Having had their first experience smoking a cigar with their father and friends they were automatically enthralled with them. After their father retired from the business, it was something they really missed and having the experience of all those years, they built a business ensuring they added all the suggestions and needs of their clients over the years into their new location.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It was very important to us to make sure that the cigars and the environment was up to the highest standards. The first challenge was the air quality, so we went about building a state of the art air filtration system that continually brings in 100 percent fresh air, and a system that would continually clean the air. We also architected the location to open up to the outside via retracting 30-foot doors so as to enjoy the great Arizona weather.
Alright – so let’s talk business. Tell us about Cedar Room – what should we know?
We are so proud of our hand curated premium cigars, we take great effort in making sure the cigars are always in the best condition and are of the highest quality. We do so much of the work up front to insure the customer always has an excellent experience and to bring to them the most sought after cigars. We have established long relationships in the industry to garner the support of the manufactures to enable this collaboration and trust. We have also built an environment that is absolutely customer focused in everything we do. We want customers to come in and enjoy the expansive professionally decorated environment and really feel they are in their home away from home.
Is there a characteristic or quality that you feel is essential to success?
Absolutely catering to the customer and being a concierge to all things cigar and wine. We are always incorporating customer feedback.
- Address: 20715 N Pima Rd
Scottsdale, AZ 85255
- Website: http://cedarroomcigars.com/
- Phone: (480) 292-8546
- Email: email@example.com
- Instagram: https://www.instagram.com/cedarroomcigars/
- Facebook: https://m.facebook.com/cedarroomcigars
- Twitter: https://mobile.twitter.com/cedarroomcigars