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Meet Paul Binsfeld of Company Nurse in Scottsdale

Today we’d like to introduce you to Paul Binsfeld.

Thanks for sharing your story with us Paul. So, let’s start at the beginning and we can move on from there.
In the mid 1990’s, I consulted with Arizona employers helping them to implement workplace safety and cost management techniques. During this time, I recognized an opportunity to improve the care for injured employees. By adding a nurse triage service, injured employees are helped at the time of injury. Consequently, this service also assisted employers by controlling costs and speeding injured employees’ opportunities to return to work.

In 1997, I founded Company Nurse, LLC and began providing these services to employers for a fee. The service caught on and we began to grow, picking up clients in other states. Today, we operate nationwide serving injured employees at more than 50,000 work site locations.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
It’s never been a smooth road. Initially, my struggle was engaging employers in a discussion about a service that didn’t exist up until that point. Creating demand in the employers’ minds was a challenge. Other struggles included the usual:

– Raising investment capital
– Attracting talent to my organization
– Establishing distribution of our service

Alright – so let’s talk business. Tell us about Company Nurse – what should we know?
Company Nurse provides a triage service to injured employees at the time of injury. Companies hire us because we:
– Provide a better process to manage workplace injuries
– Deliver friendly and helpful service to employees in need, at the time of injury
– Save employers money on unnecessary emergency room visits

Company Nurse is known in the insurance/risk management industry as a premium provider of work injury triage services. We do what we say we’ll do. There are no surprises for our clients.

I’m most proud of the culture we’ve developed at Company Nurse. Our culture is infectious and critical for delivering the high levels of service and accountability that we are known for.

Our culture is governed by our core values:
-Do the right thing
-Go the extra 2 miles!
-Driven to find solutions
-Compassion for everyone
-Work together to work it out

Is there a characteristic or quality that you feel is essential to success?
From an early age, I was adventurous and did not shy away from a challenge. I chose to go to a Jesuit prep school whereas my four siblings all went to another high school (Our choice was limited to “any Catholic school you like”). After my time at Arizona State, I managed to live abroad for nearly three years working, traveling, and then finally completing my graduate studies in Switzerland. Taking risks and adventure have helped me in starting and growing a business.

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