Today we’d like to introduce you to Linda Criswell and Alicia Flatin.
So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
Alicia and I were both working for a now-closed home furnishings store in town, that’s where we met. We both left to pursue other things but then started thinking…we could do this…open our own shop. And we did! We opened bungalow in 2001. I have a fine arts background and Alicia was a marketing major. We are both very creative and work super well together. We have great balance of personality and skill set. We literally never disagree on anything.
Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Every business ebbs and flows. We survived the market crash of ’08 which was a very tough time for small businesses here but especially the home furnishings business since so many people lost their homes. We are always thinking about how we can evolve as a business while still maintaining our core look and style. We love to keep ahead of the market trends in the interior design business and keep people interested and excited to shop the floor and be inspired. We have created a clothing boutique in the front of our store recently and our clients absolutely love it! We can style your home and style you at the same time!
Alright – so let’s talk business. Tell us about Bungalow Furniture & Accessories – what should we know?
First, we have been buying and evolving our look for almost 20 years. We have established the most amazing mix of vendors and sources many of which are exclusive to our store. No-one can style a room like bungalow! There are copycats out there but honestly, it’s a gift! The best part is we don’t charge for our design services so we will come and style up your home (with our goods) for free! That’s the second piece of it: the customer service. We will go above and beyond to make your place amazing. We ship anywhere! We have done some of our best projects out of state! Also, you can have ANYTHING off our floor immediately. We keep almost a million dollars in inventory ready for you at any time. We can turn your home around in a day. Literally. Down to the sheets and towels. We have it all.
Is there a characteristic or quality that you feel is essential to success?
We LOVE what we do. It’s the key to success. Nothing makes me happier than when a client walks in to their new room and is completely delighted. I’m not gonna lie we like to see a few tears! Your home environment can really impact your life. Everyone needs to feel good at home. And should live in a space that makes them happy.
- Address: 15330 N Hayden Road, Suite 120 (across from CostCo)
Scottsdale, AZ 85260
- Website: www.bungalowfurniture.com
- Phone: 480.948.5409
- Email: firstname.lastname@example.org
- Instagram: https://www.instagram.com/bungalowaz
- Facebook: https://www.facebook.com/bungalowaz
- Twitter: https://www.twitter.com/bungalowaz
Portrait photographer @marilynmhayes