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Conversations with Paul Stein

Today we’d like to introduce you to Paul Stein.

Paul, we appreciate you taking the time to share your story with us today. Where does your story begin?
Paul Stein, the Founder of Trusted House Painter, is a 20 year residential and commercial painting professional who realized there was an opportunity to improve communication in the residential painting industry.

After witnessing first hand how loose the painting industry was regarding customer service and quality standards, he realized the need to raise the standards of the interactions between house painting companies and homeowners who need their house or property painted.

With his keen leadership experience and with a software development team, he took the leap to create a membership platform that not only helps painting companies market and grow their painting business, but also helps home and property owners navigate through the various stages of having a successful painting project.

One of the benefits to becoming a Homeowner member of Trusted House Painter is that you receive free pdf resources called the “Homeowner Toolkit” – which helps plan your scope of work, ask the right questions while interviewing painters, provides a sample painting agreement and color design tips that get you started on the right foot.

Previously, homeowners would find a painter through word of mouth and couldn’t always find an available, reliable painter with ease. Or, they would use an internet search engine to find local painters and call them all one by one with little knowledge what to expect when the painter arrived to provide a quote.

Paul has seen the problems that can occur when a homeowner hires the wrong painter for the job.

“Over the years, I have seen and heard so many stories of paint jobs gone wrong – because my team was hired to help clean up the aftermath. So over time, I had an idea where we could build a web site/community with the proper communication tools for both homeowners and painters, but more importantly help homeowners plan, prepare and communicate their painting project while connecting to local painting professionals in a simple, transparent and confident manner” Paul says regarding why he built Trusted House Painter.

This new online platform is beneficial to both the homeowners and the painters because it prepares both parties to communicate together with a common framework – eliminating the common relationship mistakes made by both painting contractors and homeowners.

Trusted House Painter is comprised of a team of technology enthusiasts that are building communication solutions for communities around the world to enhance trust, meaningful relationships and strong local communities.

Paul’s motto is “to help paint the world a better place” by creating the world he wants to see.

We all face challenges, but looking back would you describe it as a relatively smooth road?
The path I took was in unchartered territories, which is nothing new to me. I’ve always created my own paths and stayed outside of my comfort zone.

However as an entrepreneur I knew it would not only be financially difficult to launch a successful online app without an abundance of capital, but the learning curve of the tech world has opened my eyes to how vast the e-commerce world really is.

Learning new skillsets has been the most important aspect of creating Trusted House Painter, as most of my business experience has been hands-on, physical labour doing the work myself.

Finding good and affordable software developers is difficult, let alone keeping the communication between all the parties clear and on the same page. My business partners have stood next to me with their appropriate skills of project management, financial stability and have been an integral part of launching the app. Luckily I created most of the product designs and copy myself however I could not have done it alone!

Plus, running a full time painting business while creating Trusted House Painter took a toll on my personal livelihood and free time. However what doesn’t kill you only makes you stronger, right!

Thanks for sharing that. So, maybe next you can tell us a bit more about your work?
I have been painting interior/exterior, commercial/residential painting for over 20 years helping home and property owners improve their community. I have also spent considerable amount of time restoring heritage homes to their original look.

What’s next?
We plan on making Trusted House Painter the world’s largest online painting membership and directory for homeowner and painters. We have plans to incorporate blockchain technology (smart contracts), and NFT’s (non-fungible tokens) into the app so that it helps create trustworthy relationships while giving both painting companies and homeowners assurance that they are entering into honest relationships.

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